Workforce and program support

Put people and project support where the work needs them.

Technology programs rely on engineers, technicians, coordinators, and people who can turn a plan into daily work. We support technical and operational teams with staffing, project management, and workforce development.

Instructor leading a classroom session at a whiteboard
Practical training for technical and operational teams.
01

Engineers and technicians.

Define roles around the actual tasks, environment, and program requirements.

Engineers reviewing systems in a network operations center

Technical staffing

Engineering, network administration, cybersecurity, audiovisual installation, help desk, and end-user support roles.

Operational staffing

Warehouse coordination, inventory management, kitting, assembly, and quality-control support.

Program staffing

Direct hire placement, contract-to-hire arrangements, staff augmentation for surge requirements, and long-term program support.

02

Program and project management.

Our program and project management methodology connects planning, delivery, progress reporting, and issue resolution.

Project team reviewing a technical plan and delivery milestones

Project coordination

Develop schedules, track milestones and deliverables, coordinate vendors, and support budget management and variance reporting.

Contract administration support

Track deliverables, coordinate subcontractors, and maintain change-order documentation. Administer the work according to the contract’s applicable requirements.

Progress and risk management

Report progress, identify risks, coordinate issue resolution, and prepare customer and executive briefings.

Process and documentation

Support operating procedures, workflow improvement, performance tracking, and lessons learned.

03

Training and workforce development.

Connect training to the tasks employees will perform.

Structured onboarding

Develop onboarding around the customer's tools, work practices, and role requirements.

Hands-on development

Combine classroom instruction and practical experience for technical and operational roles.

Competency and knowledge transfer

Build training and evaluation around the skills the work requires.

Professional development

Support certification preparation, safety and compliance training, leadership development, and cross-training around the customer’s workforce needs.

From requirement to delivery.

  1. Define the roles

    Identify tasks, qualifications, work locations, and program duration.

  2. Plan the support

    Coordinate staffing, onboarding, supervision, and reporting responsibilities.

  3. Develop the team

    Support training, knowledge transfer, and the customer-defined work process.

Tell us where your team needs support.

Share the roles, workload, and timeline you need to plan around.